Privacy Policy
Your privacy matters to us. Here is how we keep your data safe.
Last Updated: February 2026
1. Introduction
At The Dev Vastra (thedevvastra.com), we value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. This policy describes how we collect, use, and share information when you visit our website or purchase our clothing products.
2. Information We Collect
When you use our website, we collect personal information that you provide to us voluntarily. This includes:
- Contact Details: Your name, phone number, and email address (so we can update you on your order).
- Shipping Address: We need your full address to deliver your clothes via our courier partners (like Shiprocket or Delhivery).
- Account Data: Username and password when you create an account to use features like Wishlist or Cart.
- Payment Info: We do not store your credit/debit card numbers or UPI PINs. All payments are processed securely through Razorpay.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders (packing, shipping, and delivery).
- To communicate with you regarding your order status (via Email or WhatsApp).
- To improve our website, product offerings, and customer service.
- To detect and prevent fraud or abuse of our services.
4. Sharing of Information
We value your privacy and do not sell your personal information to anyone. However, we do share necessary data with trusted third parties to fulfill our services:
- Logistics Partners: We share your name, phone number, and address with courier services (like Delhivery, Shiprocket, or India Post) strictly for delivery purposes.
- Payment Gateways: Your payment data is handled securely by Razorpay to process transactions.
- Legal Requirements: We may disclose information if required by law or to protect our rights.
5. Cookies
We use "cookies" to improve your shopping experience. Cookies help us remember what items you have in your cart and keep you logged in. You can choose to disable cookies through your browser settings, but some features of the site (like the Cart) may not work properly.
6. Data Security
We take reasonable security measures to protect your personal data from unauthorized access. Our website is scanned regularly for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
7. Contact Us regarding Privacy
If you have any questions about this Privacy Policy or wish to delete your account/data, please contact us.